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YAMA Customer Service Satisfaction Survey Form
Hearty thanks for your long-term support and cooperation to YAMA. Our clear mission is to provide high quality services for clients all the time. Under-mentioned survey contains 10 questions which are to collect your valuable comments, aiming for continuous improvement and the ultimate goal to meet and exceed your expectation. Would you please take a few minutes to complete it? Highly appreciate for your time and responding.
一、Basic Information
Company name: * Founded Date:
Industry field: * Location:
Address: Number of employee:
Working Dept: Post title:
Length of company service: Contact Name: *
Phone No or Mail Address: *
二、Questionnaire
1.Your ordered products mainly include:*


2.The main reason you chose our products？*


3.Compared to other similar products, what do you think of our price:*
4. What's your opinion on the aberration problem of our products?
5. How do you feel about the color fastness problem of our product? The Best------------> The Worst
6.What's your opinion on the delivery time of our products? The Best ----------------------> The Worst
7. What is your satisfaction degree about our cooperation？ The Best ----------------------> The Worst
Problems appear at:
8、What’s your opinion on our sales service during cooperation？:
Sale's name:
The Best --------------------------> The Worst
Ability to express:
Ease of contact:
Feedback time :
Professional knowledge:
Staff honesty:
9、 How about our color card？The Best --------------------------> The Worst
10、Timely and accurate logistic service:
Problems refer to::
11、Which department will you choose to deal with problems:
12、Are you willing to keep cooperation with our company?
13、How or from where do you get our company information?:


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